Verizon Wireless

Verizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey.

Client: Verizon Wireless

Primary Responsibilities:

  • Provide project management and manage web enhancements calendar, timelines, and project plans.
  • Collaborate with cross-functional teams – Client Management, Product Development, Marketing, eCommerce Content and Usability, Quality Assurance, Analytics, Graphics, Customer Service, Fulfillment and Servicing to manage product-specific requirements.
  • Conduct JAD sessions, define functional requirements.
  • Create Approach Document, wireframes, user stories, and site flow.
  • Conduct weekly status meetings, prepare status reports.
  • Ensures quality assurance testing is performed, and user acceptance of the product has been established prior to deployment.
  • Post production – analyze web traffic and recommend enhancements to increase traffic and conversion rates.

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